Employment

Positions at ESR

Classification: Seminary Computing Specialist

Department: Bethany Theological Seminary and Earlham School of Religion

Status: Full-time with benefits, or part-time

Salary: $34,600 ($47,332 with benefits)

Responsibilities:

  • Provide expert advice to end users in regards to personal computing and printing issues. Recommend equipment purchases to end users on as needed basis.

  • Install, repair, maintain, and upgrade hardware and software in support of personal computing and printing in a timely manner.

  • Provision and maintenance of audio-visual presentation systems in classrooms and public spaces.

  • Handle all work requests involving personal computing and printing service in a positive, timely, and professional manner.

  • Occasional work outside of daytime hours, including some nights and weekends.

  • Ensure that all service requests are appropriately logged and up-to-date in the request tracking system provided by the external IT support provider.

  • Maintain accurate inventory of all personal computing and printing equipment located on campus, including such basic information as make, model, IP address, MAC address, device access usernames/passwords, etc.

  • Maintain accurate inventory of all network cabling located on campus [i.e. originating switch/port, destination jack/switch/port, end user(s) serviced, IP addresses].

  • Deploy software packages/configuration changes on personal computing devices as per direction of external IT service provider.

  • Liaise as appropriate with the external IT support provider as well as Earlham Computing Services (ECS) as appropriate.

  • Facilitate setup of Skype enabled conference calls between the external IT support provider and staff/faculty members at Bethany Theological Seminary and/or the Earlham School of Religion.

  • Perform basic account maintenance functions utilizing interface provided by the external IT support provider.

  • Work with ECS staff to maintain accounts for seminary users on ECS servers on as needed basis.

  • Manage Seminary Computing Services departmental website and helpdesk management system

  • Install and maintain network cabling on as needed basis.

  • Adhere to budgetary goals provided by seminary deans in regards to personal computing and printing maintenance, repairs, and upgrades.

  • Manage shared and separate technology budgets for each institution.

  • Convene and prepare agenda for Seminary Computing Roundtable as needed.

  • Maintain relationships with: Business Managers for both seminaries, Earlham Computing Services, and all seminary employees and students.

  • Other duties as assigned.

Qualifications:

  • Understanding of and commitment to the missions of Bethany Theological Seminary and the Earlham School of Religion.

  • Bachelor’s Degree in Computer Science or equivalent education and experience.

  • Experience supporting end users with varying IT needs.

  • Ability to organize a complex workload and set priorities.

  • Ability to provide telephone, e-mail, and face to face support in a friendly, encouraging way.

  • Ability to explain technical issues in nontechnical ways to users.

  • Ability and willingness to learn new skills independently.

  • Ability to perform modular-level repairs on personal computing and printing equipment.

  • A thorough internal knowledge of the Microsoft Windows and MacOS platforms and its maintenance, including basic scripting and command line interaction.

Applications will be received and reviewed until the position is filled.

To Apply: Please send a letter of interest, resume, and contact information for three references to:

Academic Dean’s Office

Bethany Theological Seminary

615 National Road West

Richmond, IN 47374

Phone: 765-983-1815

deansoffice@bethanyseminary.edu

Ministry Positions

For a listing of jobs at Quaker organizations, see the Quaker Career Center of the Quaker Information Center.

ESR maintains a file of ministry opportunities which can be viewed by asking at the receptionist's desk in the Barclay Center.

See also Earlham College Employment Opportunities